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CVE-2026-102490

CISA KEVExploited

Zammad GmbH Zammad Improper Privilege Management Vulnerability

Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.

CISA due Oct 5, 2026

  • Zammad GmbH Zammad
  • High
  • CVSS 8.5
  • EPSS 0.55%
  • Fixed version listed

What to do

Fixed version listed

Required action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable.
CISA deadline for US federal agencies
Oct 5, 2026

Plain text

Affected products

ProductAffectedFixed in
Zammad GmbH Zammad (Linux)from 1.5.0, before 7.2.27.2.2

Advisories and fixes

Scores and signals

Exploitation
Exploited in the wild
Severity
High, CVSS 8.5 (v4.0, scored by DIVD)
EPSS
0.55% chance of exploitation in the next 30 days (EPSS from FIRST, as of Oct 24, 2026)
CISA's SSVC decision points
Exploitation: active. Automatable: no. Technical impact: total. As of Oct 2, 2026.
Weakness
CWE-269: Improper Privilege Management
Vendor
Zammad GmbH, Zammad

Timeline

  1. Added to CISA's Known Exploited Vulnerabilities catalog: exploited in the wild. US federal agencies must remediate by 2026-10-05.

Sources