{
  "schemaVersion": 1,
  "attribution": [
    {
      "source": "CISA Known Exploited Vulnerabilities",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "licence": "US government work"
    },
    {
      "source": "GitHub Advisory Database",
      "url": "https://github.com/advisories",
      "licence": "CC BY 4.0"
    },
    {
      "source": "Have I Been Pwned",
      "url": "https://haveibeenpwned.com/",
      "licence": "CC BY 4.0"
    },
    {
      "source": "CVE Program (CVE records)",
      "url": "https://www.cve.org/Legal/TermsOfUse",
      "licence": "CVE Terms of Use",
      "notice": "Copyright © 1999-2026, The MITRE Corporation. CVE is a trademark and the CVE logo is a registered trademark of The MITRE Corporation.",
      "terms": "CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE™). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy."
    },
    {
      "source": "FIRST EPSS",
      "url": "https://www.first.org/epss/",
      "licence": "free to use; FIRST requests attribution"
    }
  ],
  "record": {
    "id": "CVE-2020-1767",
    "sourceURL": "https://www.cve.org/CVERecord?id=CVE-2020-1767",
    "idYear": 2020,
    "status": "PUBLISHED",
    "publishedAt": "2020-01-10T15:09:00.608Z",
    "updatedAt": "2024-09-16T16:33:51.552Z",
    "importedAt": "2026-10-24T01:56:17.081Z",
    "snapshot": {
      "id": "cve_2026-10-24_midnight_baseline",
      "at": "2026-10-24T00:00:00.000Z",
      "source": "https://github.com/CVEProject/cvelistV5/releases/tag/cve_2026-10-24_0100Z"
    },
    "facts": {
      "title": "Possible to send drafted messages as wrong agent",
      "summary": "Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
      "affected": [
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "version": "6.0.x version 6.0.24 and prior versions",
              "status": "affected"
            }
          ]
        },
        {
          "vendor": "OTRS AG",
          "product": "OTRS",
          "versions": [
            {
              "version": "7.0.x version 7.0.13 and prior versions",
              "status": "affected"
            }
          ]
        }
      ]
    }
  }
}