{
  "schemaVersion": 1,
  "attribution": [
    {
      "source": "CISA Known Exploited Vulnerabilities",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "licence": "US government work"
    },
    {
      "source": "GitHub Advisory Database",
      "url": "https://github.com/advisories",
      "licence": "CC BY 4.0"
    },
    {
      "source": "Have I Been Pwned",
      "url": "https://haveibeenpwned.com/",
      "licence": "CC BY 4.0"
    },
    {
      "source": "CVE Program (CVE records)",
      "url": "https://www.cve.org/Legal/TermsOfUse",
      "licence": "CVE Terms of Use",
      "notice": "Copyright © 1999-2026, The MITRE Corporation. CVE is a trademark and the CVE logo is a registered trademark of The MITRE Corporation.",
      "terms": "CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE™). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy."
    },
    {
      "source": "FIRST EPSS",
      "url": "https://www.first.org/epss/",
      "licence": "free to use; FIRST requests attribution"
    }
  ],
  "record": {
    "id": "CVE-2020-2500",
    "sourceURL": "https://www.cve.org/CVERecord?id=CVE-2020-2500",
    "idYear": 2020,
    "status": "PUBLISHED",
    "publishedAt": "2020-07-01T15:53:50.000Z",
    "updatedAt": "2024-08-04T07:09:54.662Z",
    "importedAt": "2026-10-24T01:56:17.081Z",
    "snapshot": {
      "id": "cve_2026-10-24_midnight_baseline",
      "at": "2026-10-24T00:00:00.000Z",
      "source": "https://github.com/CVEProject/cvelistV5/releases/tag/cve_2026-10-24_0100Z"
    },
    "facts": {
      "title": null,
      "summary": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.",
      "affected": [
        {
          "vendor": "QNAP Systems Inc.",
          "product": "Helpdesk",
          "versions": [
            {
              "version": "unspecified",
              "status": "affected",
              "versionType": "custom",
              "lessThan": "3.0.1"
            }
          ]
        }
      ]
    }
  }
}