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CVE-2021-21439

CVE.org · Published

Historical CVEsJSONAI instructions

Record status
Published
Identifier year (not publication year)
2021
Source publication
Source updated
Imported by cveboard
Source snapshot
cve_2026-10-24_midnight_baseline ·

Plain text

CNA source text (English)

Possible DoS attack using a special crafted URL in email body

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

Scoped product and version facts

Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.

Exploitation unknown; this catalogue does not assess exploitation.

((OTRS)) Community Edition

Vendor
OTRS AG
Product
((OTRS)) Community Edition
Platforms
Unknown
Default status
Unknown
((OTRS)) Community Edition · Scoped product and version facts
Version (version)Status (status)Version scheme (versionType)Exclusive end (lessThan)Inclusive end (lessThanOrEqual)Status changes (at → status)
6.0.1affectedcustom6.0.x*UnavailableNone listed

OTRS

Vendor
OTRS AG
Product
OTRS
Platforms
Unknown
Default status
Unknown
OTRS · Scoped product and version facts
Version (version)Status (status)Version scheme (versionType)Exclusive end (lessThan)Inclusive end (lessThanOrEqual)Status changes (at → status)
7.0.xaffectedcustomUnavailable7.0.26None listed
8.0.xaffectedcustomUnavailable8.0.13None listed