CVE-2021-36097
CVE.org · Published
- Record status
- Published
- Identifier year (not publication year)
- 2021
- Source publication
- Source updated
- Imported by cveboard
- Source snapshot
- cve_2026-10-24_midnight_baseline ·
CNA source text (English)
Agents are able to lock the ticket without the "Owner" permission
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
Scoped product and version facts
Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.
Exploitation unknown; this catalogue does not assess exploitation.
OTRS
- Vendor
- OTRS AG
- Product
- OTRS
- Platforms
- Unknown
- Default status
Unknown
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 8.0.x | affected | custom | Unavailable | 8.0.16 | None listed |