CVE-2023-5421
CVE.org · Published
- Record status
- Published
- Identifier year (not publication year)
- 2023
- Source publication
- Source updated
- Imported by cveboard
- Source snapshot
- cve_2026-10-24_midnight_baseline ·
CNA source text (English)
Possible XSS execution in customer information
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Scoped product and version facts
Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.
Exploitation unknown; this catalogue does not assess exploitation.
OTRS
- Vendor
- OTRS AG
- Product
- OTRS
- Platforms
- Unknown
- Default status
affected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 7.0.x | affected | Patch | 7.0.47 | Unavailable | None listed |
| 8.0.x | affected | Patch | 8.0.37 | Unavailable | None listed |
((OTRS)) Community Edition
- Vendor
- OTRS AG
- Product
- ((OTRS)) Community Edition
- Platforms
- Unknown
- Default status
affected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 6.0.x | affected | All | Unavailable | 6.0.34 | None listed |