CVE-2025-12420
CVE.org · Published
- Record status
- Published
- Identifier year (not publication year)
- 2025
- Source publication
- Source updated
- Imported by cveboard
- Source snapshot
- cve_2026-10-24_midnight_baseline ·
CNA source text (English)
Unauthenticated Privilege Escalation in ServiceNow AI Platform
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Scoped product and version facts
Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.
Exploitation unknown; this catalogue does not assess exploitation.
Now Assist AI Agents
- Vendor
- ServiceNow
- Product
- Now Assist AI Agents
- Platforms
- Unknown
- Default status
unaffected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 5.0.26 | affected | semver | Unavailable | 5.1.17 | None listed |
| 5.0.26 | affected | semver | Unavailable | 5.2.18 | None listed |
Virtual Agent API
- Vendor
- ServiceNow
- Product
- Virtual Agent API
- Platforms
- Unknown
- Default status
unaffected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 0 | affected | semver | 3.15.2 | Unavailable | None listed |
| 0 | affected | semver | 4.0.4 | Unavailable | None listed |