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CVE-2025-13534

CVE.org · Published

Historical CVEsJSONAI instructions

Record status
Published
Identifier year (not publication year)
2025
Source publication
Source updated
Imported by cveboard
Source snapshot
cve_2026-10-24_midnight_baseline ·

Plain text

CNA source text (English)

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Scoped product and version facts

Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.

Exploitation unknown; this catalogue does not assess exploitation.

ELEX WordPress HelpDesk & Customer Ticketing System

Vendor
elextensions
Product
ELEX WordPress HelpDesk & Customer Ticketing System
Platforms
Unknown
Default status
unaffected
ELEX WordPress HelpDesk & Customer Ticketing System · Scoped product and version facts
Version (version)Status (status)Version scheme (versionType)Exclusive end (lessThan)Inclusive end (lessThanOrEqual)Status changes (at → status)
0affectedsemverUnavailable3.3.2None listed