CVE-2026-18363
CVE.org · Published
- Record status
- Published
- Identifier year (not publication year)
- 2026
- Source publication
- Source updated
- Imported by cveboard
- Source snapshot
- cve_2026-10-24_midnight_baseline ·
CNA source text (English)
Weak password recovery mechanism in osTicket by Enhancesoft LLC
A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account.
Scoped product and version facts
Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.
Exploitation unknown; this catalogue does not assess exploitation.
osTicket
- Vendor
- Enhancesoft LLC
- Product
- osTicket
- Platforms
- Unknown
- Default status
unaffected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 0 | affected | custom | 1.17.8 | Unavailable | None listed |
| 0 | affected | custom | 1.18.4 | Unavailable | None listed |