{
  "schemaVersion": 1,
  "attribution": [
    {
      "source": "CISA Known Exploited Vulnerabilities",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "licence": "US government work"
    },
    {
      "source": "GitHub Advisory Database",
      "url": "https://github.com/advisories",
      "licence": "CC BY 4.0"
    },
    {
      "source": "Have I Been Pwned",
      "url": "https://haveibeenpwned.com/",
      "licence": "CC BY 4.0"
    },
    {
      "source": "CVE Program (CVE records)",
      "url": "https://www.cve.org/Legal/TermsOfUse",
      "licence": "CVE Terms of Use",
      "notice": "Copyright © 1999-2026, The MITRE Corporation. CVE is a trademark and the CVE logo is a registered trademark of The MITRE Corporation.",
      "terms": "CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE™). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy."
    },
    {
      "source": "FIRST EPSS",
      "url": "https://www.first.org/epss/",
      "licence": "free to use; FIRST requests attribution"
    }
  ],
  "record": {
    "id": "CVE-2026-27954",
    "sourceURL": "https://www.cve.org/CVERecord?id=CVE-2026-27954",
    "idYear": 2026,
    "status": "PUBLISHED",
    "publishedAt": "2026-02-26T01:42:38.225Z",
    "updatedAt": "2026-02-26T19:30:20.351Z",
    "importedAt": "2026-10-24T01:58:02.025Z",
    "snapshot": {
      "id": "cve_2026-10-24_midnight_baseline",
      "at": "2026-10-24T00:00:00.000Z",
      "source": "https://github.com/CVEProject/cvelistV5/releases/tag/cve_2026-10-24_0100Z"
    },
    "facts": {
      "title": "LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints",
      "summary": "Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints  (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.",
      "affected": [
        {
          "vendor": "LiveHelperChat",
          "product": "livehelperchat",
          "versions": [
            {
              "version": "<= 4.52",
              "status": "affected"
            }
          ]
        }
      ]
    }
  }
}