CVE-2026-48189
CVE.org · Published
- Record status
- Published
- Identifier year (not publication year)
- 2026
- Source publication
- Source updated
- Imported by cveboard
- Source snapshot
- cve_2026-10-24_midnight_baseline ·
CNA source text (English)
Bypass DedicatedAgentToCustomerGroups Setting
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Scoped product and version facts
Fix information unknown; no fixed version is derived here. Missing information does not prove that no fix exists.
Exploitation unknown; this catalogue does not assess exploitation.
OTRS
- Vendor
- OTRS AG
- Product
- OTRS
- Platforms
- Unknown
- Default status
affected
| Version (version) | Status (status) | Version scheme (versionType) | Exclusive end (lessThan) | Inclusive end (lessThanOrEqual) | Status changes (at → status) |
|---|---|---|---|---|---|
| 7.0.x | affected | Unavailable | Unavailable | Unavailable | None listed |
| 8.0.x | affected | Unavailable | Unavailable | Unavailable | None listed |
| 2023.x | affected | Unavailable | Unavailable | Unavailable | None listed |
| 2024.x | affected | Unavailable | Unavailable | Unavailable | None listed |
| 2025.x | affected | Unavailable | Unavailable | Unavailable | None listed |
| 2026.x | affected | patch | Unavailable | 2026.3.x | None listed |